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Public think workload pressure is eroding NHS’s caring ethos, pollster says

BMJ 2017; 356 doi: https://doi.org/10.1136/bmj.j1316 (Published 15 March 2017) Cite this as: BMJ 2017;356:j1316
  1. Tom Moberly
  1. The BMJ

Members of the public are concerned that rising workload pressure is starting to undermine the caring ethos of the NHS, the research director of a polling agency has warned.

Over the past year people have begun to raise concerns about the erosion of “the caring ethos of the NHS,” said Anastasia Knox, research director at Britain Thinks, a consultancy agency that uses polling and focus group work to gauge public opinion.

Speaking at the Nuffield Trust’s health policy summit this month, …

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